# Insights: Websites, CRM and Follow-up | Pine Peak Creatives

> Plain guides for small business owners and agencies on websites, maintenance, CRM setup, speed to lead and white-label development.

URL: https://pinepeakcreatives.com/insights

1.  [Home](https://pinepeakcreatives.com/)
2.  Insights

Insights

# Plain answers to common questions

Short guides for owners and agencies. No jargon.

  [## How to set up a CRM for a small service business

A plain guide to setting up a CRM for a small service business: what to track, what to automate first, and the mistakes that make teams stop using it.](https://pinepeakcreatives.com/insights/crm-setup-small-business)  [## How fast should you reply to a new lead?

Why reply speed decides who wins the job, how fast is fast enough, and how a small business can reply to every lead within a minute without extra staff.](https://pinepeakcreatives.com/insights/speed-to-lead)  [## What should a website maintenance plan include?

What a website maintenance plan should cover, what it shouldn't, and the questions to ask before you sign. A plain checklist for small business owners.](https://pinepeakcreatives.com/insights/website-maintenance-checklist)  [## White-label web development: a guide for agencies

How white-label web development works, when it makes sense for an agency, what to ask a partner, and how to protect your client relationships.](https://pinepeakcreatives.com/insights/white-label-web-development-guide)

Next step

## Let's get you more customers.

Book a 20-minute call. We'll look at your site first and tell you what to fix.

[Book a 20-minute strategy call](https://pinepeakcreatives.com/start) [Get a free website & lead audit](https://pinepeakcreatives.com/free-website-audit)